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Footfall AI

Footfall AI helps retail safety operators continuously understand footfall conditions across safety-critical areas. Instead of relying only on manual supervision or retrospective reporting, the agent analyses existing CCTV streams against site-specific policy and detects the observable conditions that precede incidents. When something matters, GuardianOS evaluates the zone policy, assigns a severity, routes the alert to the responsible owner, captures time-bounded evidence and updates the safety dashboard — without replacing a single camera.

The problem this agent solves

Today, footfall issues in retail safety operations are found by whoever happens to be looking. Coverage is inconsistent between shifts, evidence is reconstructed after the fact, and the same conditions repeat until they cause harm, downtime or a failed audit.

Why it matters: Without Footfall AI, footfall risk is only visible when someone reports it — usually after the event. With it, the same cameras you already own become a continuous, policy-aware observer that never blinks, never changes between shifts and always produces the record your auditors ask for.

What the agent does

  • Detects footfall conditions on selected cameras and zones in real time
  • Applies your configured policy, severity model and operating schedule
  • Suppresses repeat and low-confidence events to protect operator attention
  • Escalates to the correct owner when the condition persists or worsens
  • Creates a complete evidence package for every confirmed event

How it works

  • Connect existing RTSP/ONVIF camera streams — no new hardware required in most sites
  • Vision models run on the GuardianOS edge runtime, keeping video local
  • Detections are scored against your AI Policy & Risk Studio rules
  • Workflow Studio decides who is notified, how fast, and what happens next
  • Evidence clips and metadata are written to the Evidence Vault with retention rules

Business outcomes

  • 48% reduction in repeat footfall events within the first two quarters
  • Mean time to intervene reduced from minutes to under 20 seconds
  • Audit evidence assembled automatically instead of manually
  • Measurable safety score improvement per site and per zone

Compliance benefits

  • Continuous, timestamped evidence for regulator and insurer requests
  • Demonstrable control effectiveness for internal audit
  • Consistent policy enforcement across shifts, sites and contractors

Required infrastructure

  • 1–4 cameras per monitored zone
  • Jetson Orin Nano or shared GPU per 20 streams
  • 40 GB / month per site for evidence clips at configured retention
  • VMS / NVR (ONVIF, RTSP)
  • Microsoft Teams
  • Email / SMS

Supported inputs & environments

  • CCTV / IP camera
  • Access control events
  • Deployment: Cloud
  • Deployment: Hybrid

Workflow actions & escalation

  • Notify zone supervisor (Teams, SMS, email)
  • Raise GuardianOS incident with severity and risk score
  • Escalate to duty manager if unacknowledged
  • Trigger linked Workflow Studio workflow
  • Log action trail to Audit Logs

Evidence generated

  • Pre/post event video clip with timestamp and camera ID
  • Annotated detection frames with confidence scores
  • Policy applied, severity assigned and reviewer decisions
  • Chain-of-custody record for audit and insurance

Dashboard metrics created

  • Footfall events per shift, zone and site
  • Confirmed vs dismissed rate and model confidence trend
  • Mean time to acknowledge and resolve
  • Contribution to the site safety score

Recommended camera locations

  • Entry and exit points of the footfall area
  • Overhead view of the primary work zone
  • Approach routes where the condition first becomes observable

Recommended user roles

  • Facilities Director
  • Security Manager

Setup, deployment and testing

  • Estimated setup time: 1–2 days
  • Step 1 — Assign site, zone and cameras in the configuration screen
  • Step 2 — Select a rule template and severity model
  • Step 3 — Connect an escalation workflow and notification channels
  • Step 4 — Run the agent test to validate stream, model, alert and evidence
  • Step 5 — Activate and monitor health, confidence and ROI

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